🚚 Shipping & Delivery Policy

At eClick Electronics, we are committed to delivering your electronic products safely and on time. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered across India.

📦 Order Processing

  • All orders are processed within 24–48 business hours after confirmation

  • Orders placed on Sundays or public holidays are processed on the next working day

  • Order confirmation and shipping updates are sent via SMS and email

🇮🇳 Shipping Coverage

  • We currently ship across India

  • Delivery availability depends on serviceable pin codes

  • Some remote or restricted areas may experience longer delivery timelines

⏱️ Delivery Timeline

Estimated delivery time after dispatch:

  • Metro & Tier-1 cities: 3–5 business days

  • Other cities & towns: 4–7 business days

  • Remote locations: 7–10 business days

Delivery timelines may vary due to courier delays, weather conditions, local restrictions, or unforeseen circumstances beyond our control.

🚛 Shipping Partners

We work with trusted and reliable courier partners to ensure safe handling and timely delivery of electronic items.

💰 Shipping Charges

  • Shipping charges (if applicable) are clearly displayed at checkout

  • Free shipping may be available on selected products or promotional offers

  • Any additional charges are communicated before order confirmation

📍 Delivery Conditions

  • Orders are delivered only to the address provided at checkout

  • Please ensure someone is available to receive the order

  • For high-value electronics, OTP or signature verification may be required

  • Delivery attempts depend on courier partner policies

📦 Packaging & Safety

  • All electronic products are securely packed to prevent transit damage

  • Packaging damage does not always indicate product damage

  • Customers are advised to record an unboxing video for safety and proof

🚫 Undelivered / Returned Shipments

Orders may be returned to us if:

  • Incorrect or incomplete delivery address

  • Customer unavailable after multiple delivery attempts

  • Refusal to accept the order

In such cases, re-shipping charges may apply.

🔁 Shipping-Related Issues

  • If your order is delayed beyond the expected timeline, please contact our support team

  • Any delivery-related complaints must be reported within 48 hours of delivery

📞 Contact Information

For shipping or delivery queries, reach us at:

📧 Email: contact@eclickelectronics.com
🌐 Website: https://chandiwaala.imkhabri.com